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Terms of Service

Last updated: January 21, 2026

1. Agreement to Terms

By accessing or using onefactor ("Platform"), operated by onefactor ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Platform.

2. Description of Services

onefactor is a platform that enables you to build, manage, and monetize. Our services include:

  • Creating and managing businesses
  • Building content pages and channels
  • Managing members and access
  • Monetizing access through subscriptions and one-time purchases
  • Processing payments

3. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our Platform. By using our services, you represent and warrant that you meet these requirements. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Business Owners

If you create a business on our Platform, you are a "Business Owner" and agree to additional responsibilities:

  • You are responsible for your business's content and compliance with applicable laws
  • You must connect a valid Stripe account to receive payments
  • You agree to Stripe's terms of service for payment processing
  • You are responsible for customer support for your community members
  • You must clearly communicate your own refund and cancellation policies to your members
  • You control how member data is used within your business, and you are responsible for your own privacy practices with respect to your members

As a Business Owner, you have access to member information (such as profiles, activity, and purchase history) within your business dashboard. You agree to handle this information responsibly and in accordance with applicable privacy laws.

6. Payment Terms

For Business Owners:

  • Payments are processed through Stripe Connect
  • onefactor charges a platform fee on transactions (as disclosed in your dashboard)
  • Payouts are subject to Stripe's payout schedule and policies
  • You are responsible for any taxes on your earnings

For Members purchasing access:

  • All prices are in the currency displayed at checkout
  • Payment is due at the time of purchase
  • Subscriptions renew automatically unless cancelled
  • Refund policies are set by individual Business Owners

7. Content Ownership

Your Content: You retain ownership of content you create on the Platform. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to host, display, and distribute your content solely to operate and improve our services.

Platform Content: All Platform features, design, code, and documentation are owned by onefactor and protected by intellectual property laws. You may not copy, modify, or distribute our Platform without permission.

8. Acceptable Use

You agree not to use our Platform to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware, spam, or harmful content
  • Harass, abuse, or threaten others
  • Engage in fraudulent or deceptive practices
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Scrape or collect data without permission
  • Create content that is illegal, harmful, or violates third-party rights

9. Content Moderation

We reserve the right to review, remove, or disable access to any content that violates these Terms or is otherwise objectionable. We may suspend or terminate accounts that repeatedly violate our policies. We are not obligated to monitor all content but may do so at our discretion.

10. Third-Party Services

Our Platform integrates with third-party services (e.g., Stripe, OAuth providers). Your use of these services is subject to their respective terms. We are not responsible for third-party services and do not endorse their content or practices.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONEFACTOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS OR (B) $100 USD.

13. Indemnification

You agree to indemnify and hold harmless onefactor and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Platform, your content, or your violation of these Terms.

14. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination:

  • Your right to use the Platform immediately ceases
  • We may delete your account and content
  • Outstanding payment obligations remain in effect

You may terminate your account at any time through your account settings or by contacting us.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to participate in class action lawsuits or class-wide arbitration.

Opt-Out: You may opt out of the arbitration agreement by sending written notice to support@onefactor.ai within 30 days of first accepting these Terms. The notice must include your name, email address, and a clear statement that you decline the arbitration agreement.

Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Platform. Small claims court actions are also permitted.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting a notice on our Platform or sending you an email. Your continued use of the Platform after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Platform.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and onefactor regarding the Platform and supersede any prior agreements.

20. Contact Us

If you have questions about these Terms of Service, please contact us at:

onefactor
Email: support@onefactor.ai